Learn clearly how your personal information is collected, used, and kept secure — all explained in a straightforward way.
Your privacy is our top priority at vipsports
All your personal and financial data is protected with 256-bit SSL encryption. No third party can ever access your data.
Vipsports never sells your personal information to third parties. Your email address, phone number, and financial details are kept strictly confidential.
Your information is used solely to improve the platform and provide you with a better experience. The purpose of any data use is always clearly communicated.
You can request deletion of your personal data at any time. Unless required by law, your data will be deleted within 30 days.
Vipsports uses cookies to enhance your experience. You can update your cookie settings at any time. Only essential cookies are required — the rest are optional.
Vipsports' security team conducts regular system audits to identify and address any vulnerabilities. Your data is always stored in line with up-to-date security standards.
Vipsports (bunzingmedia ltd) — this Privacy Policy explains how we collect, process, store, and protect the personal information of users on our website and mobile app.
By using vipsports.app or our mobile app, you agree to this Privacy Policy. We believe it is our responsibility to handle your personal information with full transparency, which is why this document is written in plain language so every user can clearly understand it.
vipsports will never sell or transfer your data to third parties without your explicit consent.
This Privacy Policy has been prepared in accordance with international data protection standards and applicable local laws. For any questions, contact us at support@vipsports.app.
Vipsports collects the following types of information:
| Data type | Example | Mandatory? |
|---|---|---|
| Identity information | Full name, date of birth, nationality | Yes |
| Contact Information | Email address, mobile number | Yes |
| Identity verification (KYC) | NID/Passport, selfie photo | Yes, for withdrawals |
| Financial information | Mobile banking number, transaction history | Yes |
| Device Information | IP address, browser type, OS | Automatic |
| Usage data | Login time, betting history, page visits | Automatic |
| Communication Records | Support chat, email messages | When You Contact Us |
Vipsports collects information in a number of ways:
We will never access your social media accounts or personal devices without your explicit permission.
Vipsports uses your information for the following purposes:
Your information will only be used for the purposes listed above. Your consent will be obtained before it is used for anything else.
Vipsports may share information with third parties in the following limited circumstances:
All third parties we work with are contractually bound to uphold our privacy standards. Your data is never sold to advertisers.
Vipsports retains different types of data for different periods:
| Data type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 Years (Legal Obligation) |
| KYC documents | 5 years after account closure |
| Support Chat & Email | 2 Years |
| Log Files & Device Information | 1 Year |
| Marketing Consent | Until Consent Is Withdrawn |
Once the retention period expires, data is securely deleted or anonymized in a way that cannot be recovered.
Vipsports uses the following types of cookies:
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.
As a vipsports user, you have the following rights:
You may request to view the information we hold about you. This will normally be provided within 14 days.
You may request a correction if any of your personal information is inaccurate.
Your data will be deleted upon request unless we are required by law to retain it.
You may request that the processing of your data be temporarily restricted under certain circumstances.
You can opt out of promotional emails or SMS messages at any time.
You can request a download of your personal data in a standard, portable format.
To exercise these rights, email us at support@vipsports.app.
Vipsports is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
If a user is found to be under 18, their account will be immediately suspended and all collected data will be permanently deleted.
If you believe a minor is using our platform, please notify us immediately at support@vipsports.app.
To keep your information secure, vipsports employs the following technical and organizational measures:
If a data breach occurs and your information is at risk, you will be notified within 72 hours.
Vipsports reserves the right to update this Privacy Policy at any time. When changes are made:
To access previous versions of our Privacy Policy, please contact support.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us through the following:
Privacy requests are typically processed within 14 business days. Complex cases may take up to 30 days.
Protecting your privacy is our responsibility. If you have any concerns, don't hesitate to reach out — we're always here to help.